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Frequently Asked Questions
QUESTIONS
Budget Web Hosting
  1. Do budget hosts offer quality service and uptime?
  2. How cheap can I get a website hosted for?
  3. I don't have a lot of money, can I get someone to host my website cheap?
  4. What features can I expect to get?
  5. What features should I sacrifice to save money?
  6. What if I start with a budget hosting plan and then later require more?
  7. What is really considered a budget host?
  8. What platforms can I get budget hosting on?
  9. What should I watch out for when selecting a budget host?
  10. What shouldn't I sacrifice in the name of price?
  11. Where can I find quality, reliable Budget Web hosting?
  12. Who should be looking for a budget host?
Colocation Web Hosting
  1. If something goes wrong with my server hardware, who fixes it
  2. Is there a limit to the size of my server?
  3. What is Co-location?
  4. What things do I need to take into consideration when selecting a provider?
  5. Who actually supplies the server?
  6. Who needs Co-location hosting?
  7. Will a co-location provider make sure my machine stays online?
Database Hosting:
  1. Can a database server only be used for a database?
  2. Does my E-commerce site need a database host?
  3. What about custom software on a database server?
  4. What are some applications that might run on a database server?
  5. What is Database hosting?
  6. What kind of administration is needed?
  7. Who needs a database host?
  8. Why do database servers contain more RAM?
  9. Why use a database server?
Dedicated Servers
  1. How does a web host provider guarantee the hardware?
  2. I don't have a dedicated server now. When should I make the decision to switch over to one?
  3. Is it possible to have the ability to remotely control my server?
  4. What are some good questions to ask a dedicated hosting provider before I sign up?
  5. What are the advantages of Dedicated Server Hosting?
  6. What are the disadvantages of Dedicated Server Hosting?
  7. What exactly should I look for in regards to hardware for my site?
  8. What is Dedicated Hosting?
  9. What is the difference between a dedicated server and co-location?
  10. What is the difference between Managed and Unmanaged dedicated hosting service?
  11. What should be my main concerns when searching for a dedicated hosting provider?
  12. When do you need a Dedicated Server?
  13. Where can I find high quality Dedicated Web hosting?
  14. Who manages the hardware maintenance?
  15. Why shouldn't I choose dedicated server hosting?
Domain Names:
  1. After I have purchased my domain name, who is responsible for it?
  2. Can I have additional A Records setup for my domain name?
  3. Does Web Hosting Logic do just DNS for a website?
  4. Does Web Hosting Logic sell domain names?
  5. How much does a domain name cost?
  6. I want to make Web Hosting Logic the Technical Contact on my domain name, what information do I need?
  7. I want to transfer my domain name to Web Hosting Logic, how do I do that?
  8. Once I register a domain name, how long is the domain name registered for?
  9. Once I transfer my domain name, will my web hosting account be up and running with Web Hosting Logic?
  10. What are Web Hosting Logic's Name Servers?
  11. When buying a domain name, do I have a choice as to who I buy my domain name from?
  12. When I transfer a domain name, how long does the process take?
  13. Will my email and website still work the same once my domain name is transfered?
E-Commerce Web Hosting
  1. Do I have to accept credit cards?
  2. Do I need SSL?
  3. How do I accept credit cards?
  4. How do I know if I need an Ecommerce Host?
  5. Is PayPal a good way to accept credit cards?
  6. Should I look into accepting checks online?
  7. What is a virtual Terminal?
  8. What is Ecommerce?
  9. What is real-time credit card processing?
  10. What is shopping cart software and do I need it?
Email:
  1. Are you able to block spam?
  2. Can I have all of my email for my domain name forwarded to another address?
  3. Can I send SPAM through the Web Hosting Logic Network?
  4. Can you have all email for my domain name sent to one pop account or one address?
  5. How much email can I keep on the server?
Enterprise Web Hosting
  1. Does my E-commerce site need an entprise host?
  2. Just because I am a business does that mean I need enterprise hosting?
  3. What are some applications that might be used in enterprise hosting?
  4. What are some questions I should ask an enterpise host?
  5. What is enterprise web hosting?
  6. What should I look for in an enterprise host?
  7. Who needs enterprise hosting?
  8. Why would I need enterprise hosting?
Exchange Hosting
  1. Can Exchange automatically scan for viruses?
  2. Is there a need to have my own dedicated Exchange Server?
  3. What features are available to me when I use Exchange Hosting?
  4. What is Exchange?
  5. What requirements do I need to meet for Exchange Hosting?
  6. What type of Internet connection is needed to support hosted Exchange?
  7. Who needs Exchange Hosting?
Linux Web Hosting
  1. Do I have to purchase licensing fees to operate my site on Unix?
  2. How does Unix hosting compare to Windows hosting?
  3. Is it more or less expensive to host my site on a Unix or a Windows platform?
  4. What databases are available for my Unix website?
  5. What is Apache, and what can it do for me?
  6. What is Linux?
  7. What is Unix?
  8. What scripting languages are available for Unix?
  9. Who invented Linux?
  10. Who invented Unix?
  11. Why should I choose to host my website on a Unix-based machine?
Managed Web Hosting
  1. What are some good questions to ask a Managed Hosting Provider before I sign up?
  2. What are the advantages of Manged Server Hosting?
  3. What is Managed Hosting?
  4. What qualifications should the host provide?
  5. What should be my main concerns when searching for a Managed Hosting Provider?
  6. When do you need a Managed Server?
  7. Why shouldn't I choose Managed Server Hosting?
Reseller Web Hosting:
  1. Can I resell additional add-ons to the hosting plans I sell?
  2. Exactly what hosting options can I resell as my own?
  3. How easy is it to set up and create web host accounts for my customers?
  4. If one of my customers has a problem, who do they contact?
  5. So I can create a web hosting company without having any hosting equipment?
  6. What are some good questions to ask a Reseller Hosting Provider before I sign up?
  7. What is Private Labeling?
  8. What is Reseller Hosting?
  9. Who would want to resell web hosting?
Virtual Private Servers
  1. Do I need a control panel to administer the server?
  2. How comes a Virtual Private Server is so much less than a dedicated server
  3. How do I know if a Virtual Private Server is right for me?
  4. Is a Virtual Private Server really more secure than a shared server?
  5. My host says my site will go down if someone else's site does. What should I do?
  6. What are some questions I should ask a host about their Virtual Private Server?
  7. What is a Virtual Dedicated Server?
  8. What is a Virtual Private Server?
  9. Why would I want a virtual private server instead of using shared hosting?
Web Site Setup:
  1. Do you support .htaccess?
  2. Do you support SSI?
  3. What is the path to PERL?
  4. What is the path to sendmail?
  5. Where can I find statistics for my web site?
  6. Where do I place my files on the server?
Windows Web Hosting
  1. Can I get pre-made code for my Windows website?
  2. Can I host my site on Windows?
  3. How does Windows compare to Unix Hosting?
  4. What databases are available for my Window website?
  5. What is IIS, and what can it do for me?
  6. What is Windows?
  7. What qualifications should my Windows host provide?
  8. What scripting languages are available for Windows?
  9. What should be my main concerns when searching for a Windows hosting provider?
  10. Why should I choose to host my site on a Windows-based machine?
ANSWERS
Budget Web Hosting
  1. Do budget hosts offer quality service and uptime?
    In general budget hosting is simply a cheaper hosting plan offered by hosting companies for people or business that don't require high amounts of disk space, bandwidth or programming. The plans usually contain many of the commonly required features and are a viable hosting option. Our budget hosts offer quality service and many have 99.9% or higher uptime guarantees.
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  2. How cheap can I get a website hosted for?
    It is not unheard of to see websites available for as low as $2.95/month, or lower.
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  3. I don't have a lot of money, can I get someone to host my website cheap?
    Happily, yes. Depending on your web site's requirements, you may be the perfect candidate for a budget web hosting account.
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  4. What features can I expect to get?
    To be honest, there are a number of budget hosts who offer quite an impressive package at a budget price. Features like database support, scripting, shopping carts, and email processing are available through most budget hosts. More advanced features are available at some hosts, but usually at an additional cost.
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  5. What features should I sacrifice to save money?
    The simple answer to this is everything you don't need. Things like database support, shopping carts, scripting languages, and even web control panels are useful things, but not worth the extra money if you do not need them. A majority of the websites on the Internet today are nothing but HTML pages, and a few graphics. A website like this requires none of the bells and whistles offered by most hosts.
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  6. What if I start with a budget hosting plan and then later require more?
    Most of the companies offering budget hosting can, upon request, upgrage your account to one that better satisfies your requirements.
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  7. What is really considered a budget host?
    A budget host, for the purposes of our comparisons, is defined as a web host provider that offers web site hosting services for $20/month or less.
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  8. What platforms can I get budget hosting on?
    You can find budget hosting on both the Unix/Linux platforms, and the Windows platform. Services among the two are very competitive, since most offerings and features are available for both operating systems. Web server software is commonly Apache for Unix/Linux, and IIS for Windows.
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  9. What should I watch out for when selecting a budget host?
    The key thing to look for in any hosting provider is reliability. When selecting a host, check to see how long they have been around. If the host has been around for a short time, it may not yet be an established company. If a web host goes out of business while hosting your site, chances are you are out of luck, especially if you paid a year in advance. Also, make sure your budget account includes technical support. Some hosts offer budget accounts for a good price, but charge extra for support.
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  10. What shouldn't I sacrifice in the name of price?
    There are a couple of things to consider carefully when selecting a host. First, you want to make sure the hosting package you choose offers enough disk space to hold your web site. Secondly, depending on the size of your website, and how many visitors you expect to have, you want to make sure your host offers enough bandwidth for your site to operate. When you exceed your allotted bandwidth in a month, your host will charge you extra.
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  11. Where can I find quality, reliable Budget Web hosting?
    Right here at Web Hosting Logic. Check out our personal hosting plans as low as $1.95 per month.
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  12. Who should be looking for a budget host?
    Budget hosting is used primarily for personal use and by small businesses. The best candidate for a budget web host is a site that contains mostly static HTML pages, with a small amount of traffic. Size matters as well, since web hosts offer limited amounts of disc space for the different services they offer. So, someone who has a large website, or a very heavily trafficked site would not benefit from a budget web host account.
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Colocation Web Hosting
  1. If something goes wrong with my server hardware, who fixes it
    That again depends on the agreement you have with your co-location provider. Most providers offer Hardware Support contracts, which make them responsible for keeping your machines operating mechanically. If you supply your own computer, and would like to have spare parts on site, you will typically need to purchase the parts in advance and supply them to your provider. For a computer purchased through the provider, they will normally have spare parts on hand, and/or a relationship with the hardware provider that supplied the hardware itself. Even though your provider fixes your machines, you will still be responsible for the cost of the associated parts. Now, if you do not have a hardware agreement with your provider, you can either pay them to diagnose and repair the problem, or send your own technician to their hosting facilities for the same purpose.
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  2. Is there a limit to the size of my server?
    There are limitations and pricing differences in relation to the size of your server(s). For example, rack mount servers come in several sizes depending on the manufacturer and the hardware contained within. A 1U server is half the size of a 2U server; hence it takes up less physical space in a rack, leaving room for more servers. As such, 1U servers are less expensive to co-locate than 2U servers. Mid tower and Full tower cases have similar limitations as well. Some providers only have facilities for rack mount servers, while others provide areas for tower boxes as well.
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  3. What is Co-location?
    In general, collocation is moving or placing things together, sometimes implying a proper order. On the Internet, this term (often spelled "colocation" or "co-location") is used to mean the provision of space for a customer's telecommunications equipment on the service provider's premises. For example, a Web site owner could place the site's own computer servers on the premises of the Internet service provider (ISP) who provides co-location hosting services.
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  4. What things do I need to take into consideration when selecting a provider?
    Selecting a co-location provider can be a somewhat complicated process. When selecting a provider, there are several key areas that you will need to take into consideration to make the best choice possible. - Bandwidth - What are the tiers of bandwidth available, and what does it cost if you exceed your limit for the month. - Rack Space - What are the price differences, based on the size of server you want to place at the provider? There are several types and sizes available, and most providers charge different amounts for each. - Hardware Support - Does the provider offer Hardware Support contracts? If so, how quickly is the turn around for a hardware repair, and are parts available on-hand or do they need to be shipped? If the provider does not offer Hardware Support contracts, or you do not wish to utilize them, then what methods are available to repair a down server? Do they offer services to diagnose and repair issues for a fee, or allow a technician of your choosing access to the servers? - Internet Connectivity - What size connection does the provider have to the Internet? How many connections do they have, in the case of a failure? - Uptime - What kind of Uptime does the provider guarantee for your presence on the Internet? - Server Monitoring - Does the provider offer Server Monitoring services, to ensure that your system is running and operational at all times? - Static IP Addresses - How many IP Addresses will the provider allocate to your servers, and what is the cost of obtaining more, when needed? - Backup Services - What level of data backups are included, if any? What additional levels of data backups are available, at what intervals, and at what cost?
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  5. Who actually supplies the server?
    When using co-location providers, the server actually belongs to you, the customer. Normally, this entails a server being completely configured and loaded with information, being delivered to the co-location provider ready to go. That being said, some co-location providers offer programs where you can purchase a server, or even have one custom made through them.
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  6. Who needs Co-location hosting?
    Customers who have full control over all aspects of their website and the way it operates are best suited for dedicated hosting. Those customers who want to supply the hardware, or want the ability at any time to remove their server, or move it to another location are suited for internal hosting, meaning they host the websites themselves and pay for the internet connectivity and networking needs. Those customers who meet the above requirements, but aren't able to host their website themselves are suited for co-location hosting.
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  7. Will a co-location provider make sure my machine stays online?
    That depends on your provider. Co-location providers typically offer Server Monitoring contracts, which make them responsible for watching your system and making sure it is running properly, within their power, of course. If you have a custom written application on your server and it is causing problems with the operation of your server, it will be your responsibility to fix it.
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Database Hosting:
  1. Can a database server only be used for a database?
    No a database server can be used for anything but it is a specific kind of dedicated server that is setup to get the maximum performance out of a database or applications that rely heavily on a database. To do this the server has a large amount of memory and a few other configurations are done so that the database is the priority over anything else running on the system.
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  2. Does my E-commerce site need a database host?
    Chances are you do not need a database host for your E-commerce site, you probably just need a web-hosting package/plan that gives you access to a database. The difference here between a database host and having access to a database is significant. When doing database hosting the database is the most important part of the entire application and is where all the processing is done.
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  3. What about custom software on a database server?
    The developer of the software should give you guidelines as to how much disk space, memory, and processing power is needed just to run the software. They should also tell you what is required per user beyond just running the server. From this point you will have to figure out how many users will be connected at the same time. Once you know how many users will be connected at the same time and how much resources are needed per user just do the simple multiplication to figure out exactly what is going to be needed. A database server is great for applications that heavily use a database and require a lot of memory so if your results show you need a lot of memory then a database server is the best way to go.
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  4. What are some applications that might run on a database server?
    Some examples of applications that are used on database servers are CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems.
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  5. What is Database hosting?
    In most cases a database host is a specific kind of dedicated server, which is going to be used to run a database intensive application. The server can either be just for the database itself or it could also run the web site too, it really depends on how much system resources will be needed by the database. A system setup to run intense database applications will have a significant amount more RAM than a regular server. For example, if you are looking at a regular web-hosting server and you think 512 Megs will be enough then you would probably be looking at between 1 Gig to 2 Gigs for a database server.
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  6. What kind of administration is needed?
    Just like in a dedicated server there is a lot of work to be done. Unlike a regular dedicated server though there will be more time spent on doing database administration tasks: optimizing tables and other database specific tasks. If you do not know exactly what needs to be done or don't have someone to do it for you then you might be interested in a managed system. A managed system is where the hosting company does some or most of the system security patching for you. This also includes general maintenance in most cases but you should ask about specifics. Other companies that don't have managed database servers are usually able to sell you a service along with your hosting package for a monthly fee, which usually includes patching of the server and regular maintenance. Then beyond that they will do optimization of the tables and check to make sure the tables are setup in such a way that it does not take more resources than it should in terms of how long it takes for queries to finish running. If you needed a database server and do not have the time or desire to do all the maintenance on it then you might be interested in looking for a managed server or at least an add-on service package that will have the hosting company take care of the maintenance for you.
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  7. Who needs a database host?
    Anyone who is using a database intensive program like a CRM, ERP, or a custom made application should look into a database host because they have more memory, which will increase the speed and reliability of the application.
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  8. Why do database servers contain more RAM?
    Database servers are interesting pieces of software in that they store megs and even gigs of information in tables, which are made up of columns and rows, and yet doing a simple command we can get a result set that match the information we want in a matter of tenths of a second. Just as an example, google.com strives to keep all its searches down below half a second and they have over 3 trillion web pages in their database. Very quickly, without getting to in-depth on how database software works, I will cover why having more RAM usually speeds up the process of getting data from a database. It is about 10 times faster to get data out of RAM, as it is to get data off a hard drive. This means that if we were to store some of the database data in RAM then getting results from that data in ram would be at least 10 times faster than if we pulled it off of the hard drive. Due to this fact database software developers use special algorithms to figure out what data to store in RAM so that results from queries are faster. The more RAM the server has the more data from the database can be stored in it and that leads to faster results. When the database is the key part of the entire application faster is always better so this is why database servers have so much more ram than a regular web server.
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  9. Why use a database server?
    A database server is just a specific kind of dedicated server. So if a database server fits your needs it is something you should look into.
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Dedicated Servers
  1. How does a web host provider guarantee the hardware?
    There are many ways the web host may do this. Ideally, the provider will have spare parts on hand to cover the most common problems that may occur with a server. If there are components that are not carried on hand, it is important that the provider has the ability to obtain replacement parts quickly, preferably overnight. Finally, if the web host uses a certain brand or make of computer, it helps if they have a relationship with the hardware provider directly. This ensures top-level support in the expeditious repair of the server(s).
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  2. I don't have a dedicated server now. When should I make the decision to switch over to one?
    You may want to move up to a dedicated server if your needs match or surpass the following: - Programs require access by system administrator - A backup server is required - Multiple IP addresses are needed - Daily data transfer becomes excessive - Storage capacity becomes excessive - Third party software needs to be run on your site
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  3. Is it possible to have the ability to remotely control my server?
    The ability to remotely administer your web server and its associated applications is usually available, depending on the web host provider. Tools such as PC Anywhere and VNC are excellent tools when working with a dedicated Windows server, while shell access is generally used to administer Unix and Linux boxes.
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  4. What are some good questions to ask a dedicated hosting provider before I sign up?
    As described above, some good questions to ask your prospective hosts are: - What brand computers do you use? - If something breaks, do you have spare parts to fix it immediately? - What kind of maintenance plan do you have with your hardware provider? - What are the hardware specs you have available (CPU speed, drive size, memory, etc.)? - What kind of connection to the Internet do you have? - What management methods are available for me to administer my server? - What kind of backup options do you offer to save my data?
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  5. What are the advantages of Dedicated Server Hosting?
    Dedicated hosting offers many enticing features such as: - You do not have to purchase or maintain your own equipment. - Better website performance due to dedicated machine(s). - No chance of your website being affected by another website on the same box, as in shared hosting.
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  6. What are the disadvantages of Dedicated Server Hosting?
    The most disconcerting factor of the Dedicated Server Hosting is the cost but alas, there are other disadvantages such as: - The cost is generally much higher than shared hosting. - The Web Hosting Provider charges hefty monthly fees as you're paying not just for the physical hosting, but also for the hardware on which the site resides. While in the short run this is cheaper than the large capital outlay required to get co-location up and running, over time this model is more expensive. - The server is the property of the service provider, which means all you own is the data you put on the server. - Unlike co-location, you cannot simply pick up your server and walk away if you're unhappy with the service.
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  7. What exactly should I look for in regards to hardware for my site?
    Depending on the requirements of your website, there are many answers to this question. Here are some of the most important factors to consider. Brand Name brand computers are very desirable when it comes to hosting business critical applications, such as web sites. A name brand normally constitutes a reputation for reliability, as well as a dedicated support channel for solving hardware problems. A web provider who uses name brand equipment is normally more sought after than a provider who builds their servers from generic parts. CPUs Obviously, the speed of the CPUs of your server will affect its ability to serve your website. Depending on the size of your site, and its load on the system, it may be beneficial to have multiple processors available to better accommodate the workload. Memory For the most part, web servers are inherently very memory intensive. This means that memory is a valuable commodity when it comes to hardware requirements. If your dedicated server runs on a windows platform, then much additional memory must be allotted for, since the windows operating system itself is very memory intensive. Mirrored Drives To ensure data redundancy, most dedicated hosts offer drive mirroring, which in essence keeps two sets of hard drives in sync with all of the data for your website. In the case of a drive failure, the system will experience no downtime since it has an immediate backup it can use until the broken drive is replaced. This is an excellent add-on feature for dedicated hosted sites. Multiple Servers Depending on the requirements for your website, it can sometimes be very beneficial to host your site on more than one server. For example, if a website includes an integrated database it would be recommended to host the database on it's own server. Separating the processes will enable one server to concentrate on processing web requests, while the other concentrates on database activity. This kind of segregation has immediate impact on the performance of a website.
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  8. What is Dedicated Hosting?
    The Dedicated Hosting environment provides an exclusive server or servers devoted solely to your web site. You do not share a server with other customers, as with shared hosting.
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  9. What is the difference between a dedicated server and co-location?
    A Dedicated Server is a server provided by a web host for you to rent. You have remote access to the server and you can customize the server to your own needs. The web host owns the server and you don't have physical access it. Co-location means you store your own server at a facility of a co-location provider. A co-location provider provides an Internet connection to your server and allows you physical access to your own server when you need it.
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  10. What is the difference between Managed and Unmanaged dedicated hosting service?
    Managed Hosting is for customers who prefer to have their web host provider maintain and monitor their dedicated servers, operating system and all supported applications. Companies or individuals who do not have the required system administration resources on-staff commonly choose this option. Unmanaged Hosting is for customers who have extensive system administration expertise to maintain and manage their dedicated servers. This option generally provides customers with full access to their server allowing them to customize configurations.
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  11. What should be my main concerns when searching for a dedicated hosting provider?
    First, you need to determine whether or not your website is large enough to justify the cost of such an endeavor. That aside, the most common concerns are: - The cost - Security of Data and equipment - Bandwidth Availability - The knowledge and integrity of the web-hosting provider - Technical support from the web-hosting provider - Uptime - Hardware maintenance
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  12. When do you need a Dedicated Server?
    While simple, text-based sites are better suited for a shared server, enterprise-level web sites operate much more efficiently on a dedicated server because the dedicated hosting environment provides higher reliability, increased performance, greater security and exclusive use of system and network resources. Therefore, those sites that have high traffic, secure information, a high number of visitors or complex applications (i.e. e-commerce, dynamic content, database applications and multimedia applications) are better suited for a dedicated server.
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  13. Where can I find high quality Dedicated Web hosting?
    Here at Web Hosting Logic. You'll recieve high quality servers, network connectivity and more importantly, high quality support.
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  14. Who manages the hardware maintenance?
    It is the web host provider's job to maintain the hardware for their dedicated servers.
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  15. Why shouldn't I choose dedicated server hosting?
    Dedicated server hosting is powerful, yet expensive. If your site doesn't require huge resources or third party applications to operate, you are probably not a candidate for dedicated hosting.
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Domain Names:
  1. After I have purchased my domain name, who is responsible for it?
    This is really dependent upon the agreement that you entered into with the company that sold you your domain name. Some companies will manage your domain name for you. Others require that you keep track of it and pay the bill when it becomes due. If you have signed up with Web Hosting Logic to manage your domain name, then we'll take care of everything for you.
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  2. Can I have additional A Records setup for my domain name?
    Yes, you can have have as many DNS A/CNAME/MX Records as you wish.
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  3. Does Web Hosting Logic do just DNS for a website?
    Yes, we will host DNS for your domain name if you want your site to be served from a different server. There is a $10 per month fee for this service.
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  4. Does Web Hosting Logic sell domain names?
    Yes, you can purchase your domain name through Web Hosting Logic. The cost is $20.00 per year for ownership of the domain name. Click on the link that says "WHOIS Domain Lookup" on our support page.
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  5. How much does a domain name cost?
    A domain name cost you anywhere from $0 to $35 per year. It all depends upon what type of agreement you enter into with a company. The price for a domain name through Web Hosting Logic is $20.00 per year, with no other strings attached.
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  6. I want to make Web Hosting Logic the Technical Contact on my domain name, what information do I need?
    Here is all of the Technical Contact Information below: Web Hosting Logic P.O. Box 2152 Sunnyvale, CA 94087 Phone: 866.945.4678 Fax: 408.732.2961 Email: hostmaster@webhostinglogic.com
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  7. I want to transfer my domain name to Web Hosting Logic, how do I do that?
    In order for you to transfer your domain name to Web Hosting Logic, you will need to have the access or authority to make changes to your domain through some form of authentication. As each company works differently, we can assist you in transfering your domain name. Just give us a call or send our tech support (support@webhostinglogic.com) an email. We'll help you work through the process.
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  8. Once I register a domain name, how long is the domain name registered for?
    The domain name is registered for a minimum of 1 year. You can however pay in advance for additional years with some companies.
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  9. Once I transfer my domain name, will my web hosting account be up and running with Web Hosting Logic?
    If you have already signed up for an account with Web Hosting Logic, then yes your account will be up and running when your domain is served from the Web Hosting Logic Network.
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  10. What are Web Hosting Logic's Name Servers?
    Our Name Servers are: NS1.WEBHOSTINGLOGIC.COM 209.237.44.5 NS2.WEBHOSTINGLOGIC.COM 209.237.44.6
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  11. When buying a domain name, do I have a choice as to who I buy my domain name from?
    Of course, you can buy your domain name from any number of registrars. You can also purchase your domain through a reseller or some other var.
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  12. When I transfer a domain name, how long does the process take?
    Once your domain transfer is approved, the process can take anywhere from 24 to 48 hours dependent upon a variety of factors associated with your domain name. It is safest to give your domain a full 48 hours to transfer before discontinuing service with your old host provider.
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  13. Will my email and website still work the same once my domain name is transfered?
    Yes, your website and email will work the same under the Web Hosting Logic Network. You will have to reconfigure your email accounts and there may be some minor changes that need to made to your files with regards to paths. But everything should function normally.
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E-Commerce Web Hosting
  1. Do I have to accept credit cards?
    Yes is the short and simple answer. Ask yourself how many items a week you buy that you really do not need. Then figure out how many of those items you bought using a credit card. In retail stores it is pretty well known that accepting credit cards increase impulse purchases between 50% to 80% and that is why any retail store you walk into accepts credit cards. When a customer walks into a retail store the customer can pay with cash, check, or credit card. In the online world cash is not possible and no one ever sends in a check to buy an item from an online merchant. Accepting credit cards online is the only way to have a viable business.
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  2. Do I need SSL?
    Yes you need SSL because it secures the information being sent between the users computer and your web server. If this transaction is not secured then personal information along with credit card information could fall into the wrong hands.
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  3. How do I accept credit cards?
    There are two different ways to accept credit cards. One is to sign up for a service like PayPal where they actually accept the credit card and then they send you the money. This might be okay for a smaller site but if you are serious about doing Ecommerce then you should get a merchant account. A merchant account is very similar to a bank account but it is only used to accept payments from credit cards and online checks. The money is then transferred into your normal business account. The time it takes to go from the merchant account to your business account depends on a few variables, which will need to be discussed with the company you setup your merchant account with.
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  4. How do I know if I need an Ecommerce Host?
    If you want to sell products or services online then you are going to need an Ecommerce host. Unless you want to take a chance that people will send you a check to order a product from a site. Just think about how many times have you sent a check though the mail to order something online from a web site; that number is probably zero.
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  5. Is PayPal a good way to accept credit cards?
    Customers want to pay the way they want to pay so being able to accept PayPal payments is a good idea but it should not be the only way you accept payments. Having a number of different ways a customer can make a payment will increase impulse sales and that will significantly increase your bottom line.
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  6. Should I look into accepting checks online?
    Yes you should; you want to increase the number of ways a person can pay because it will increase your sales. A good number of merchant accounts do check verification online so ask your merchant account provider.
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  7. What is a virtual Terminal?
    When a customer is in a store then the merchant has access to the credit card and can process it though a terminal right next to the cash register. In the online world that is not possible though. In the online world we have virtual terminals which is where users give all their personal information and credit card information. This information is used to verify that this is really the owner of the card. If the information the customer gave matches what the credit card company has on record then the sale will go though.
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  8. What is Ecommerce?
    Ecommerce stands for electronic commerce; we will use the term Ecommerce to refer to Internet sales of services and products. In particular we will use it to refer to doing the whole process online: from selecting what is being ordered to accepting payment.
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  9. What is real-time credit card processing?
    Real-time credit card processing is when a user enters their personal information along with their credit card information into the order form and they get a response as to if their credit card was accepted or rejected right away. Most merchant account and software combinations allow for this but some do not so make sure if you want to do this that yours has the ability. The other option instead of real-time credit card processing is manual credit card processing. What this means is if a user enters an order at midnight then it would go into a queue, which you would then have to check in the morning. If the order looked legitimate you would then process the credit card. Doing the credit card processing manually just adds another step in the process and the more steps there are the more chances there are that a mistake will be made.
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  10. What is shopping cart software and do I need it?
    Shopping cart software is software that runs on the web server that keeps track of the items or services the customer wants to purchase. Once the customer is done browsing and has selected all the items and/or services they want to purchase then they go to the checkout area. In the checkout area is where the customer will put in all their personal information and their payment form. Using shopping cart software allows the developer or owner of the web site to get the site up and running a lot faster than if they were to create the entire shopping experience from scratch. You can get away without using shopping cart software if you only have 1 or 2 items and/or services to sell. However, if you have more than that, then you should seriously consider using shopping cart software. The great thing about shopping cart software is that most hosts will let you test the shopping cart software even before you setup your account with them. So make sure you test out all the versions you can find to figure out which one you like best.
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Email:
  1. Are you able to block spam?
    Yes, if there is some spammer that is continuosly sending you mail, we can deny them from sending to the server at all. We also can block all email from any particular domain from coming to the server, but it is not recommended. Please contact our support staff if you have any issues related to spam.
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  2. Can I have all of my email for my domain name forwarded to another address?
    Yes, we can forward all email for your domain to another email address. We can also have a copy saved locally in a pop account.
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  3. Can I send SPAM through the Web Hosting Logic Network?
    NO - Not in any way, shape or form. If we recieve complaints about spam coming from our network, we will provide a single warning before closing the hosting account permanently.
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  4. Can you have all email for my domain name sent to one pop account or one address?
    Yes, can foward all mail for your domain another address, send it to a particular pop account, or have certain address go to a particular pop account and have the rest of it go elsewhere. There are many choices in this matter.
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  5. How much email can I keep on the server?
    We do not limit the amount of email that you can put on the server, but if we feel that you have to much in your mailbox we will ask you to get rid of some of it.
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Enterprise Web Hosting
  1. Does my E-commerce site need an entprise host?
    Just because you have a business website does not mean you need an enterprise host. An enterprise host is made for those companies who need to move very quickly and get a lot of traffic. While there are different levels of enterprise host it is possible a smaller company might find an enterprise level host useful in that an enterprise level host usually has the ability to package many different items together to give a cost savings. The things they might package together are security patching of the server, monitoring the servers load, doing maintenance on the server, monitoring of specific applications, and possibly a list of other things that might cost the owner of the company a good amount of money. By outsourcing these services it could end up saving the smaller company, along with a large company as well, a lot of money and time. Your E-commerce site certainly needs an enterprise host if you are a fast growing company that requires the ability to scale and requires that you get the best service and uptime possible. If you web site is the major source of income then having your site up and responding to users/clients needs 100% of the time is certainly required. In this case an enterprise host is what you will want.
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  2. Just because I am a business does that mean I need enterprise hosting?
    You do not have to have an enterprise host just because you have a business. Remember that enterprise-hosting packages come in different price ranges so you might want to look into them especially if you expect your company to grow at a good rate. There is some added personal attention you can get with enterprise hosts that you wont get with a regular hosting package but at the same time you will pay more. It is possible that in paying more you end up saving money because you have the hosting company doing some of the work you would have outsourced without them though. So just do your research, find different hosts with different enterprise packages and see if they fit your need. Then compare them to other packages you are looking at.
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  3. What are some applications that might be used in enterprise hosting?
    Some software that might run on an enterprise host is CRM, ERP, Real Media streaming, Enterprise MS SQL, or a number of other pieces of software. One of the objectives of enterprise hosting is that the server can be quickly upgraded or more servers can be quickly added to help handle the load required. The load might be due to a high-traffic entertainment or audiovisual site or it could be due to the seasonal rush on an E-commerce site. Making sure your host has the ability to meet your scalability needs in terms of traffic and processing power for your applications is what is important.
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  4. What are some questions I should ask an enterpise host?
    There are many questions one should ask a potential enterprise hosting company and I have listed a few below: - Will I be assigned a dedicated account person/customer relations manager? - Will I be assigned a dedicated technical contact to contact if there are problems? - Can the server hardware be upgraded rapidly or even a new server put in if needed to handle the load of increased traffic? - Is there a dedicated network and security team working 24 hours a day? - How many different Internet connections to the backbone do you have at the data center I will be hosted at?
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  5. What is enterprise web hosting?
    Enterprise hosting is more of a theory or an idea than other types of hosting people normally discuss. It is easy to define a dedicated server, a shared server, or many other kinds of servers people can purchase. Since the enterprise hosting is more of a theory or idea you will get a few different answers to the question What is enterprise hosting? depending on whom you talk to. These answers will range from the ability to upgrade systems or software at a moments notice to never having downtime. When the answers are put together we end up with the following list of what an enterprise host must contain: security, scalability, availability, performance, and reliability. - Security, an enterprise host should have a dedicated team of security professionals watching the network at all times for attacks. - Scalability, an enterprise host should be able to upgrade the system or even be able to put up another system or two up for you to use at a moments notice in case you foresee a significant traffic increase. - Availability, the network should always be up and running so users/clients can get to your web site. - Performance, the network (low latency) along with the computer itself should be setup such that performance is of utmost importance. - Reliability, the network should be reliable, much like availability, and the servers themselves must be reliable. Preferably backup power supplies and other fail-safes.
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  6. What should I look for in an enterprise host?
    It depends on your exact needs but at minimum you will want to make to make sure you are given a contact person for billing and/or technical issues. The reason for this is that you want someone to be accountable if your server is a business critical component of your business. While you might send your technical support questions to a support e-mail address you really should make sure if the question or issue is not taken care of to your satisfaction that you have a point of contact to get the issue resolved. Since the server will be important to your business making sure the hosts network is well connected with multiple routes to it is also another very important aspect, even if it is not for an enterprise host. The ability to upgrade either software or hardware should be on your list of things to look for along with the ability to add more servers if needed for seasonal rushes.
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  7. Who needs enterprise hosting?
    Anyone who relies on their server for their web presents, data, or other means needs to get an enterprise host. There are different levels of enterprise servers, which come with different price tags, but if your business is going to rely on this server in anyway you will need to make sure it is reliable, scalable, and secure. You will also want to make sure the network can perform, is available, and is secure.
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  8. Why would I need enterprise hosting?
    Security, scalability, availability, performance, and reliability; if those are important to you then you will want to consider an enterprise host. The ability to add hardware, software, additional servers, and other time sensitive details like that is what an enterprise-hosting package offers of just a regular hosting package. The purchaser of an enterprise-hosting package also gets more personalized service, usually with dedicated technical personnel to talk to when there are issues and dedicated account personnel to talk to if there are billing issues. If the server you are looking to get is going to be an important part of your business then you need the personalized service along with the ability to get things done fast so you should look for an enterprise host.
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Exchange Hosting
  1. Can Exchange automatically scan for viruses?
    Virus scanning is available for all messages running through Microsoft Exchange, as an add-on product. Due to the additional expense, most Exchange hosts will charge an additional fee for providing this service to the mailboxes on your account. Some anti-virus add-ons also have facilities for automatic SPAM recognition and filtering.
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  2. Is there a need to have my own dedicated Exchange Server?
    That would depend on the your particular usage of the server. Normally, an Exchange hosting provider will set up several Exchange accounts for several companies on the same box, similar to shared web hosting. Customers with higher volume requirements, or who wish to be segregated from the other customers can opt for a dedicated Exchange server. This is nominally more expensive than shared Exchange hosting, but does have its obvious advantages. A dedicated Exchange server is usually suggested for any Exchange hosting account that exceeds 100 users.
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  3. What features are available to me when I use Exchange Hosting?
    These features depend greatly on the hosting provider. Firstly, all of the functionality of Microsoft Outlook is immediately shared between your users. Calendars, Files, Folders, Tasks, Contact Lists, Address Books all become integrated and sharable among all users of Exchange. Advanced features such as Virus Scanning and Instant Message can normally be made available at an additional price.
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  4. What is Exchange?
    Exchange Hosting is available for customers who have a need for the features available from Microsoft Exchange, but do not have the facilities and/or expertise required to host the system themselves. By subscribing with an Exchange Host provider, the customer can take advantage of all of the benefits of Exchange, without the additional hassle that is involved in maintaining such a system.
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  5. What requirements do I need to meet for Exchange Hosting?
    In order to be a candidate for Exchange hosting, you need to have Internet connection(s) capable of supporting the required traffic, and the appropriate client software (Microsoft Outlook) and licenses for all users who will be using the services of the Exchange server.
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  6. What type of Internet connection is needed to support hosted Exchange?
    Your connection to the Internet is critical for any hosted Exchange service. The reason for this is that your collaboration client (Microsoft Outlook) connects and shares your information with the Exchange server, as well as retrieve updates in regards to all other users who also use the server. In essence, the more users your firm has using outlook, the more Internet bandwidth that is required to use it efficiently. One of the keys is the available upload bandwidth available. For example, many cable and telephone company DSL lines only offer 128K upload speeds.
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  7. Who needs Exchange Hosting?
    Organizations with a need for robust email and collaboration can benefit greatly by using for using the features of Microsoft Exchange within their business. Smaller companies that do not have the IT staff, or the facilities to create and maintain an Exchange network are perfect candidates for working with an Exchange host provider.
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Linux Web Hosting
  1. Do I have to purchase licensing fees to operate my site on Unix?
    A majority of the software written for Unix and Linux is developed under the same GNU General Public License as the operating systems. What this means, is that it is fairly simple to locate and install the software you need with minimal, if any, out of pocket expense. Compared to the Windows platform, this is a big plus for the Unix and Linux markets.
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  2. How does Unix hosting compare to Windows hosting?
    Unix is more reliable, stable and easier to work with. It provides both the user and admin more control over the files and system as a whole. More importantly, unix is more secure.
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  3. Is it more or less expensive to host my site on a Unix or a Windows platform?
    That depends on what you mean by hosting your site. If you plan to host the site yourself, and you own the web servers or the software on them, then Unix (or Linux) would definitely be a less expensive option. If you plan to sign up with a web hosting company, and they own the servers and the software installed on them, you will find that there are excellent hosting options available for each platform at very comparable prices.
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  4. What databases are available for my Unix website?
    That depends mostly on the web hosting provider you select to host your website. There are many flavors of databases that run on Unix, but the most prevalent among web host providers are mSQL, MySQL., and PostgreSQL. These databases are all relational in nature, and allow highly optimized communication with your website for quick retrieval of information.
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  5. What is Apache, and what can it do for me?
    Apache is the name of the software that allows you to run a web service on a Unix server. Apache is very popular and provides access to most web sites on the Internet.
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  6. What is Linux?
    Linux is a complete operating system that is similar but not identical to Unix. It runs on a wide variety of hardware, ranging from Intel and AMD CPUs to more exotic hardware such as Digital Alpha computers, PowerPCs, and Silicon Graphics workstations. Probably the most unique characteristic of Linux is that it is freely distributable. Freely distributable means that the source code for the kernel and most software cannot be withheld. It does not mean that companies cannot charge for it. By means of comparison, hosting a website on Unix or Linux is nearly identical.
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  7. What is Unix?
    Unix is a computer operating system. Unix was created in the late 1960s, in an effort to provide a multi-user, multitasking system. The philosophy behind the design of Unix was to provide simple, yet powerful utilities that could be pieced together in a flexible manner to perform a wide variety of tasks.
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  8. What scripting languages are available for Unix?
    There are many options available when it comes to writing CGI scripts on a Unix machine. The most common at the time of this writing are PHP and PERL. There are many introductions, tutorials, and even sample scripts available on the Internet when it comes to PHP and PERL.
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  9. Who invented Linux?
    A young student, named Linus Torvalds, from the University of Helsinki in Finland, created Linux in 1991. Since it's inception, Linux has been developed by thousands of developers from all over the world. Developed under the GNU General Public License, the source code for Linux is freely available to everyone, making it an attractive alternative to the pricey Windows platform.
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  10. Who invented Unix?
    Unix was created in 1969 by Ken Thompson and Dennis Ritchie at Bell Laboratories. Unix, as we know it today, actually began as an exercise to port a game called Space Travel onto a PDP-7 computer. The lack of required functionality required the authors to create floating-point arithmetic routines, an assembler, and even a file system. The Space Travel effort therefore evolved into the creation of a self-sustaining operating system with a local file system, on a computer that could previously only load software from a paper tape.
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  11. Why should I choose to host my website on a Unix-based machine?
    Unix has a proven track record of performance, stability and security. It has been in a state of constant refinement since its inception 30 years ago, and is based on open standards, allowing easy access to operating system features and applications. Unix is, by default, text-based and does not use a graphical user interface (GUI), which means it can dedicate the full power of the server to your web site.
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Managed Web Hosting
  1. What are some good questions to ask a Managed Hosting Provider before I sign up?
    Some good questions to ask your prospective hosts are: - What brand computers do you use? - What kind of connection to the Internet do you have? - What hours is your management staff available for problems and issues? - How often do you backup the servers? - In the case of a loss, how quickly can you restore from a backup and get me back up and running? - What software typically is installed on my machine? - Are there any software packages that you wont manage?
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  2. What are the advantages of Manged Server Hosting?
    Managed Hosting offers many enticing features such as: - As you are the only client on the server, upgrade capacity is practically unlimited. Additional drives can be added, more memory and even cluster servers together when your web site requires additional resources. - Most Managed Hosting services include server backups for free. This service will ensure that your data is safeguarded from faulty hard drives and accidental loss by overwriting or deleting. - No technical expertise is required.
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  3. What is Managed Hosting?
    Managed Hosting is for customers who prefer to have their web host provider maintain and monitor their dedicated servers, operating system and all supported applications. Companies or individuals who do not have the required system administration resources on-staff, commonly choose this option to augment their dedicated hosting service.
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  4. What qualifications should the host provide?
    This depends mostly on the hosting environment. The largest area of concern, due to the complexities, is the Windows platform. It is essential that the support and management staff be properly trained to handle all of the nuances associated with networking and hosting on the Windows platform. The two most acceptable certifications in this matter are the MCSA and the MCSE. The MCSE certification covers the planning, design, and implementation Microsoft Windows server solutions and architectures. The MCSA is more of an administration certification, which covers the management and maintenance of typically complex computing environments of medium to large-sized companies.
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  5. What should be my main concerns when searching for a Managed Hosting Provider?
    First, you need to determine whether or not your website is large enough to justify the cost of such an endeavor. That aside, the most common concerns are: - The cost - Security of Data and Equipment - Bandwidth Availability - The knowledge and integrity of the web hosting provider - Technical support from the web hosting provider - Uptime - Site and Data Backups
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  6. When do you need a Managed Server?
    Managed Hosting is an excellent solution for mid to high level hosting needs. Designed to host busy e-commerce sites and dynamic, database driven Web pages, Managed Hosting offers small and large business owners a fast, powerful, reliable and professionally maintained Web presence. If you have a need for a dedicated server, and don't have the IT resources, expertise, or time to manage your own servers, then Managed Hosting is for you.
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  7. Why shouldn't I choose Managed Server Hosting?
    Managed Hosting is only an issue if you have a need for a dedicated server. If you have the resources and desire to manage all aspects of your server(s), then you may be a candidate for Unmanaged Hosting.
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Reseller Web Hosting:
  1. Can I resell additional add-ons to the hosting plans I sell?
    Yes. You will find that many providers offer additional services, such as extra pop3 accounts, e-commerce add-ons, domain registration and transfer, and database support at an additional cost. These additional features are normally available for reselling as well, giving you the ability to offer your customers a full suite of hosting options. Again, these features and the availability of them vary depending on your provider.
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  2. Exactly what hosting options can I resell as my own?
    Just about any type of account is available for reselling. This includes shared hosting, dedicated hosting, and even co-location. The available types will vary from provider to provider, so be sure to find a provider that offers all of the plans you think you will need before signing on with one.
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  3. How easy is it to set up and create web host accounts for my customers?
    This depends on your provider. Most of them provide an easy to use control panel that will let you control most aspects of your business. This makes the creation and maintenance of your customer's accounts quite simple.
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  4. If one of my customers has a problem, who do they contact?
    In most cases, even though you are not the actual provider of the resources, it is still your responsibility to provide the first tier support to your customers. You will have the ability to fix certain aspects of your customer's sites, but for the really technical issues, you will need to contact your provider to assist you.
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  5. So I can create a web hosting company without having any hosting equipment?
    Yes. You don't need web servers, DNS servers, mail servers, or even a good connection to the Internet. Many reseller-hosting companies supply you with the tools that you need to be successful in the online hosting market. You can even find resellers with ready-made templates that can have Your Name hosting company website up and running in a very short amount of time.
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  6. What are some good questions to ask a Reseller Hosting Provider before I sign up?
    As described above, some good questions to ask your prospective hosts follow. Knowing the answers to these questions will allow you to prepare yourself and your customers to the kind of service that you can provide. - Do you provide Private Label reselling? - What different account types can I offer? - What additional features can be added to an account? - What kind of interface do I have to modify a customer's account, and how much control will I have? - How quickly can I get a new customer up and running? - What hours is your management staff available for problems and issues? - How often to you backup the servers? - What kind of guarantee do you have for uptime?
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  7. What is Private Labeling?
    Private labeling is when the hosting reseller advertises his company as the actual service provider, and does not use the name of the actual underlying web-host provider. This way the customers do not know who the actual provider is, and do not try to go around the reseller for a better price. In most cases, the customer does not even know that he is using a reseller.
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  8. What is Reseller Hosting?
    This is when hosting companies offer their services to smaller companies or individuals, who wish to resell the actual hosting services as part of their own offerings. This is of great benefits for resellers, as they don't need the hardware, bandwidth, or IT staff to actually run the services.
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  9. Who would want to resell web hosting?
    A typical example would be a person or company who would like to own his or her own web hosting company? Another might be a web designer that would like to offer hosting services to show his or her customers that they support the "whole" package. Being a web host of sorts can be beneficial for many different scenarios.
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Virtual Private Servers
  1. Do I need a control panel to administer the server?
    There are a lot of things you can do with a virtual private server as you do have root access on your own file system. This means if you do not know what you are doing then typing the wrong command into the command line could easily mess up your system very easily; it will not mess up anyone else's system on the same server though. This means you might be interested in having a control panel so that you can just click some buttons and what you want to be done is done. There is no way you can make a mistake this way so it is safer. If you want to spend more of your time doing marketing or other parts of the business instead of administering the web server then you will probably want a control panel on your system.
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  2. How comes a Virtual Private Server is so much less than a dedicated server
    Depending on the Virtual Private Server you are looking at and the dedicated server you are looking at there can be a considerable price difference. The reason for the price difference is that there are usually 10 or more customers sharing the resources and therefore the expense of the hardware where with a dedicated server it is only one person paying for it. A Virtual Private Server is a great way to get the security and privacy of a dedicated server at a fraction of the cost.
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  3. How do I know if a Virtual Private Server is right for me?
    If you are looking at a dedicated server or feel that a shared host might not be right for you then you should certainly look at a virtual private server. The price is right between a shared setup and a dedicated setup. You will have a more consistent site with a virtual private server than a shared server because a certain % of each resource is allocated to you meaning you do not have to fight the other hosts on the server to get access to those resources. A virtual private server is more secure than a shared system where one can actually figure whose site is hosted on the server. With a virtual private server no one can tell you are on the system and you cannot tell anyone else is on the system.
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  4. Is a Virtual Private Server really more secure than a shared server?
    Yes a Virtual Private Server is more secure than a shared server due to how the file system is setup. Even though you are sharing CPU, memory, and network connectivity you do not share the same file system. This means if someone else's virtual server gets broken into there is no way they can go from that virtual file system onto your virtual file system. In a shared system there is only one file system and users can go anywhere they want on it to see who else is on there so if someone were to break into a site on a shared system they would have access to all the sites on the server.
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  5. My host says my site will go down if someone else's site does. What should I do?
    Some hosts set up the Virtual Private System different than other hosts. The whole purpose of having a Virtual Private System is that you are more secure than a shared host and you have more control. If everyone on the server has his or her sites served using the same web server then it is not a real Virtual Private System and it is not secure. It is possible to have your file system be virtual so no one else can get at it but if you are sharing the same web server then that all of a sudden makes it so it is not as secure and you should go with a different hosting company because they are only giving you about one quarter of what you really should be getting.
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  6. What are some questions I should ask a host about their Virtual Private Server?
    Does your setup have a maximum amount of memory, CPU %, and/or bandwidth a site can use? Is there a control panel for administering the server? How many clients are there on the system? If someone else's web server/site crashes will it affect mine? How often do you back up the system?
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  7. What is a Virtual Dedicated Server?
    Some web hosting companies call a Virtual Private Server a Virtual Dedicated Server or the other way around. In both cases they do refer to the same thing. Companies have called the product Virtual Private Server for years now but since Virtual Dedicated Server is easier to understand for a normal user hosting some hosting companies have started to call it that instead.
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  8. What is a Virtual Private Server?
    A Virtual Private Server is a mix between a dedicated server and a shared hosting account. With a Virtual Private Server you still share system resources like the CPU and memory with other users but the file system is setup in such a way that you cannot tell the system has anyone else on it; it acts like a dedicated server. The CPU, Memory, and other resources are usually setup in such a way that each person is only allowed to use a certain percent of them so your resources are always available to you. This means that there is not one person, like can happen on a shared system, using all the resources all the time. Since the resources are setup in such a way that each person can only use so much of them, your site will be more consistent because it will always have the same amount of access to the CPU, memory, and most of the time bandwidth.
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  9. Why would I want a virtual private server instead of using shared hosting?
    There are limitations to having shared hosting services and the biggest one is you cannot usually compile or install your own software. More specifically say you want your web server to be able to use a certainly technology like PHP but the host does not have it setup for you. As a regular user you cannot install the software needed to use PHP but in the Virtual Private Server system you can install any software you want because you have full control. This means that you would be able to install PHP and any other software you want.
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Web Site Setup:
  1. Do you support .htaccess?
    Yes we do, there all many different options and we are currently working on our control panel so that we can automate these things for you.
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  2. Do you support SSI?
    Yes we do support SSI.
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  3. What is the path to PERL?
    You can use either /usr/bin/perl or /usr/local/bin/perl .
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  4. What is the path to sendmail?
    The correct path to sendmail is /usr/sbin/sendmail, however you can use /usr/lib/sendmail.
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  5. Where can I find statistics for my web site?
    The latest stats for your web site are available at http://www.yourdomain.com/stats .
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  6. Where do I place my files on the server?
    If you visit the support page, there is a link called Account Information. The page contains all of the information that you will need to know about where to put your files, the URL, and Full Paths.
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Windows Web Hosting
  1. Can I get pre-made code for my Windows website?
    Yes. There are many pre-made programs and objects written for Windows web servers. These programs vary in functionality from small components that you build into your website, to full-blown enterprise applications. Likewise, the price for such varies as well, ranging from free to very expensive. There are a number of websites on the internet that cater to Windows website development, that offer links to both free and purchased software.
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  2. Can I host my site on Windows?
    Yes. As a matter of fact, more and more people every day are choosing Windows as their hosting platform. The tools for developing web applications on the Windows platform are quickly gaining momentum in the web design marketplace, in turn making creating websites on Windows more appealing.
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  3. How does Windows compare to Unix Hosting?
    It can provide access to various Microsoft technologies that Unix does not support.
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  4. What databases are available for my Window website?
    That depends mostly on the web hosting provider you select to host your website. There are many flavors of databases that run on Windows, but the most prevalent among web host providers are Microsoft Access, Microsoft SQL Server (SQL2000), and MySQL. These databases (with the exception of Access) are all relational in nature, and allow highly optimized communication with your website for quick retrieval of information. Microsoft Access databases are actually just database files created with Microsoft Access that the web server can read and write to. Access databases don't offer the processing power of the other database options.
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  5. What is IIS, and what can it do for me?
    IIS (Internet Information Server) is a group of Internet servers (including a Web or Hypertext Transfer Protocol server and a File Transfer Protocol server) with additional capabilities for Microsoft's Windows NT and Windows 2000 Server operating systems. IIS is Microsoft's entry to compete in the Internet server market that is also addressed by Apache, Sun Microsystems, O'Reilly, and others. With IIS, Microsoft includes a set of programs for building and administering Web sites, a search engine, and support for writing Web-based applications that access databases. Microsoft points out that IIS is tightly integrated with the Windows NT and 2000 Servers in a number of ways, resulting in faster Web page serving.
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  6. What is Windows?
    Windows is a personal computer operating system from Microsoft that, together with some commonly used business applications such as Microsoft Word and Excel, has become a de facto "standard" for individual users in most corporations as well as in most homes.
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  7. What qualifications should my Windows host provide?
    It is essential that the support and management staff be properly trained to handle all of the nuances associated with networking and hosting on the Windows platform. The two most acceptable certifications in this matter are the MCSA and the MCSE. The MCSE certification covers the planning, design, and implementation Microsoft Windows server solutions and architectures. The MCSA is more of an administration certification, which covers the management and maintenance of typically complex computing environments of medium- to large-sized companies.
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  8. What scripting languages are available for Windows?
    There are many options available when it comes to writing CGI scripts on a Windows machine. The most common at the time of this writing are ASP, ASP.NET, and PHP. There are many introductions, tutorials, and even sample scripts available on the Internet when it comes to utilizing these scripting languages.
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  9. What should be my main concerns when searching for a Windows hosting provider?
    As with any business relationship, it is important that you provider has a solid foundation in the business, and isn't a fly-by-night type of operation. Many web-hosting providers fail each year, so it is important to find a well-established company to do business with. Next, you want to make sure of their technical abilities. What are their technician's qualifications, what is their connection to the Internet, what are their guarantees in regards to customer support and uptime? All of these questions are crucial to locating and selecting a quality Windows hosting provider.
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  10. Why should I choose to host my site on a Windows-based machine?
    Windows machines should be used when Microsoft technologies are needed or desired. IIS (Internet Information Server) is the standard for utilizing ASP (and ASP.NET), and is required if you wish to utilize Windows databases, such as Microsoft Access and SQL Server. Windows hosting is also required if you wish to use any components (CGI, ISAPI, or COM) that were developed using a Windows-based programming language.
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